Ely issues – Resolved

Current issues

Below is a list of the current known issues:

Ely services down

Date: 13/8/2019 09:20

Affected Areas: Ely and beyond

Severity: Services restored

Description:

Ely Cathedral carried out some power maintenance this morning. While most of our kit was protected and fine, one switch didn't come back cleanly. This was at 06:20. When we were unable to resolve remotely we sent an engineer to gain access. The device was then restored and all services came back as expected at around 09:20. We are investigating why this happened and what we can do to prevent similar scenarios in the future.

Other ways to contact us:
  Phone

+44 01223 653 400

  Email

support@airbroadband.co.uk

  Address

Air Broadband Ltd,
168 Cowley Road,
Cambridge, CB4 0DA,
UK