Swaffham Prior

Current issues

Below is a list of the current known issues:

Date: 11 February 2019, 13:35

Affected Areas: Swaffham Prior, Lode Fen

Severity: Loss of service - Resolved

Description:

Connection was lost at 06:20am on 9th February. This doesn't appear to be power and suspect wind damage to the link caused by the storms over the weekend.
We are trying to get engineer to site today to check but any fix is likely to have to be Monday morning due to availability of a cherry picker.

We got the backup link working around 7am and then the original link by 11:55. Once happy that this was stable we transferred back to the primary link and all services are fully restored

Other ways to contact us:
  Phone

+44 01223 653 400

  Email

support@airbroadband.co.uk

  Address

Air Broadband Ltd,
168 Cowley Road,
Cambridge, CB4 0DA,
UK