Hello, Preston!

We’re excited to reveal that our service is live in Preston.

Our first Prestonian customer, Lee B, enjoyed a speedy installation on Tuesday 8th February and had this to say:

“I’m happy and excited to be the first customer on the CityFibre full fibre network and of Air Broadband to go live in Preston. The service we were receiving from a traditional copper FTTC connection didn’t provide anywhere near the upload speed we require.”

Lee read about the service coming to Preston, and checked whether he could get a service on both the CityFibre and the Air Broadband website.

“In my wildest dreams, I didn’t imagine I could have the fibre up and running in our home so quickly.”

Of course, our arrival is great news for fellow Prestonians who are now able to take advantage of our Air1000 service through CityFibre’s full fibre network.

Lee and his partner Damian both work from home. Damian is deaf and uses an online signing service, Sign Live, when he makes calls, but the couple’s previous internet connection wasn’t able to meet their needs.

“The problems we faced before were if I was using the internet or gaming his calls would freeze because we didn’t have the upload speeds to manage both things.”

Now the couple are able to work from home without issue as they benefit from 1000Mbps. That’s 10x the UK average!

Outside of work, Lee has a strong interest in gaming and is excited to see how a faster connection will improve his experience.

“I’m also a gamer so having full fibre speed now available, will certainly improve our lives.”

We’re happy to have both Lee and Damien onboard and hope we can continue to benefit and improve their lives with our lightning fast broadband service.

If you’re in Preston or anywhere in Lancashire and would like to see if we can provide your postcode with revolutionary internet speeds, you can use our postcode checker right now. And if you’d like to learn more about Fibre to the Premises (FTTP), there are some great resources on fttppro.co.uk