Fast & easy
Good service, very quick and efficient. Setting up process was easy. Have only had the internet installed for 7 days, but so far so good with no problems. In a 3 storey house and on the top floor the internet is still quick! We also received a couple of calls to ensure everything was in place and working okay. Very pleased so far.
Excellent onboarding, installation and customer service – thank you 🙂
Thank you for an excellent onboarding experience. After confirming my new fibre broadband, you provided me with all the required documents and info, dispatched the new router promptly and ensured that I was online with outrageously fast down- and upload speed within an hour of installation. The installation itself was carried out expertly on the specified day.
The customer service is brilliant, sometimes a little unresponsive hence 4 stars and not 5. The team I spoke to were lovely and the internet speeds are brilliant. Had an initial trouble on setup as ONFL is in its infancy (which, TBF, isn’t air broadband’s fault). But now it’s up and running it’s brilliant!
Check your postcode
Truly fast broadband shouldn’t come with a painfully slow sign-up. Just pop in your postcode to find out if we’re in your area. All our fingers and toes are crossed for you!